Privacy Policy for Ophelia Gallery
At Ophelia Gallery, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information Collection
We collect personal information such as your name, email address, phone number, and payment details when you register, make a purchase, or contact us. Additionally, non-personal data, like your IP address and browser type, may be collected for analytical purposes.
2. Use of Information
The information we collect is used to:
- Provide and improve our services.
- Process orders and payments.
- Respond to your inquiries and requests.
- Send promotional offers and updates (you can opt-out anytime).
3. Data Security
We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure. Your payment information is processed securely through trusted payment gateways like Paymob.
4. Sharing Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Trusted service providers to process payments or deliver services.
- Authorities if required by law.
5. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, though some features may not function optimally.
6. Your Rights
You have the right to:
- Access and update your personal data.
- Request the deletion of your information, subject to legal requirements.
7. Policy Updates
We may update this Privacy Policy periodically. Any significant changes will be communicated through the website or email.
Contact Us
If you have questions about our Privacy Policy, contact us at info@ophelia-gallery.com
Payment Policy for Ophelia Gallery
At Ophelia Gallery, we aim to provide a secure and seamless payment experience. This Payment Policy explains our accepted methods, procedures, and refund policies.
1. Accepted Payment Methods
We accept:
- Credit and debit cards.
- Digital wallets supported by Paymob.
- Installment options (if applicable).
2. Payment Security
All transactions are processed through Paymob, a secure and trusted payment gateway. Your payment details are encrypted to ensure maximum security.
3. Refund Policy
- Refunds are considered for orders reported within [14 days] of purchase.
- Refund requests can be made by contacting us at info@ophelia-gallery.com
- Approved refunds will be processed within [10 business days].
4. Taxes and Fees
Taxes or additional charges may apply based on your location and will be displayed during checkout.
5. Policy Updates
We reserve the right to modify this Payment Policy to reflect changes in our services or legal requirements. Notifications of updates will be provided through the website or email.
Contact Us
For any payment-related inquiries, reach out to us at info@ophelia-gallery.com